Showcase

Guiding students
to higher education

UX/UI DesignUser ResearchProduct Design

Year

2022

Project

Upling

Upling

Problem

The transition from secondary education is a stressful period for many young people, compounded by uncertainty about future paths. Choosing a course or career often happens without adequate guidance, leading to suboptimal choices and potential dissatisfaction. Existing platforms often lack engaging user experiences, appearing overly serious or having confusing navigation, which exacerbates student anxiety.

Solution

Upling is a digital platform conceived during a bachelor's course in graphic/interaction design. Its primary goal is to provide young people with an easy and interactive way to find an educational path that aligns with their needs and goals. While focusing on guiding high school seniors towards higher education or the job market, it also aims to serve college students and professionals seeking new skills.

Upling Hero Background
Journey Flow
Mobile Screen Architecture

User Needs

Our research focused on understanding the emotional and practical challenges students face during the transition to higher education. We conducted interviews with high school students to better understand how they perceive the transition to higher education and the struggles they face during this period.

From our research we managed to identify specific needs based on things these students feel are missing:

Guidance and Reduced Stress

Students feel overwhelmed by the number of choices and the pressure to make the right decision.

Community and Connection

There's a desire to connect with peers and professionals for advice and shared experiences, combating feelings of isolation.

Trust and Authenticity

Users seek reliable, unbiased information and genuine support.

User Persona

This is João. One of our three personas for this project.

He's your typical high school student, he likes video games and his friends. He never gave much thought to the future and is now worried about choosing his next step in life.

Luckily for him, Upling is here!

User Persona - João

User Journey

We also mapped João's journey before, during and after using Upling, what he feels at different points and what features we'd need to help him.

User Journey Map

Screens

Upling Screen 1 Upling Screen 2 Upling Screen 3 Upling Screen 4 Upling Screen 5